Terms and Conditions
Welcome to PRAANA. By accessing our website or purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.
1. General
1. These Terms & Conditions apply to all purchases, transactions, and interactions made with PRAANA through our website or any other platform.
2. By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to engage in transactions with us.
2. Products and Orders
1. Product Descriptions:
- We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations may occur due to screen settings or natural material differences.
- All products are subject to availability.
2. Orders:
- PRAANA reserves the right to accept or reject any order at its discretion.
- You will receive an email confirmation once your order has been accepted.
3. Pricing:
- All prices listed on the website are in [currency, e.g., AED] and inclusive/exclusive of VAT (as applicable).
- PRAANA reserves the right to change prices without prior notice.
3. Payments
1. Payment must be made in full at the time of purchase.
2. We accept payments via secure payment gateways, including credit/debit cards and other authorized methods.
3. PRAANA does not store any payment details; all transactions are encrypted and handled securely by third-party payment processors.
4. Shipping and Delivery
1. Delivery Timeline:
- Same-day, next-day, or standard delivery options may be available based on your location.
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
2. Shipping Costs:
- Shipping fees are calculated at checkout and depend on the destination and order size.
3. Risk of Loss:
- Once the product is delivered to the address provided, the risk of loss or damage transfers to the customer.
5. Returns and Exchanges
1. Products may be returned or exchanged within [specific timeframe, e.g., 7 days] of receipt, provided they are in unused condition with original packaging.
2. Shipping costs for returns or exchanges are the responsibility of the customer unless the item is defective or incorrect.
3. Refunds will be processed after the returned item is inspected and approved.
6. Intellectual Property
1. All content on the PRAANA website, including images, logos, and text, is the intellectual property of PRAANA.
2. Unauthorized reproduction, distribution, or use of any content is prohibited.
7. Limitation of Liability
1. PRAANA is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
2. PRAANA’s total liability is limited to the purchase price of the item in question.
8. Privacy Policy
Your use of the PRAANA website and services is subject to our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as outlined in the policy.
9. Changes to Terms and Conditions
PRAANA reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the revised terms.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
11. Contact Us
For any questions or concerns about these Terms & Conditions, please contact us at:
Email: [email protected]
Phone: +971 52 992 0948 & +971 58 592 4100
By using our website and purchasing from PRAANA, you agree to these Terms & Conditions. Thank you for choosing PRAANA – your destination for timeless, responsibly crafted handbags.